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Dalle nostre sedi proveniente da Treviglio e Milano vi forniamo un’assistenza tecnica celere ed energico Per loco (a Milano, Bergamo, Brescia e Circoscrizione e nelle aree coperte dal articolo) e Per remoto.
Detenere un’energico assistenza desktop significa restringere i tempi nato da inattività dei dipendenti e mettere al sicuro quale abbiano ogni volta a lui strumenti giusti Durante svolgere le essi funzioni.
Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Caposaldo Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
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Offriamo un intervista flessibile e completo, garantendo tempi nato da intercessione Per emergenza, help desk telefonico, e monitoraggio costante della vostra infrastruttura informatica.
Un assunto intorno a assistenza informatica mette l’Fabbrica al riparo dalle sorprese fino sul piano vantaggioso: la uscita mensile Secondo la conservazione dell’infrastruttura informatica è istantaneo chiara.
Learn what other factors there are that determine the cost of management software. Sign up for a check here free trial to try out the software yourself or get your custom quote today!
Access Controls Create and define the level of access for each of your agents within a service desk Analytics Starter Get a complete overview of your service desk prova and drill deeper with run-time filter Multiple Portal Languages Have localized versions of your support portal to cater to users across languages Custom SSL Avail one default SSL certificate for your portal on the domain Marketplace Apps Find integrations with popular apps and expand the scope of your service desk Movibile Apps Access ticket information and take quick actions on the go using freshservice iOS and read more Android Variabile app 1000 Orchestration transactions/mo/account View details
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Di sgembo le partnership da i principali player Durante orbita cloud siamo Sopra grado che configurare ambienti specifici, semplificando l’organizzazione e garantendo forma e prestazioni.
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Questo comprende la configurazione iniziale, il monitoraggio assiduo per identificare e dissolvere eventuali problemi, e la conservazione usuale Attraverso dare garanzie prestazioni ottimali.
Definiamo le modalità di mossa Sopra loco e remote così da parte di offrirvi supporto su tutti i vostri dispositivi: PC, Mac e tablet.
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